Terms & Conditions

Welcome to Curtains Studio.
By accessing or purchasing from our website, you agree to the terms and conditions listed below. Please read them carefully before using our website.

1. General Information

This website is owned and operated by [Your Store Name] (“we”, “our”, “us”).
These Terms govern your use of our website, products, and services.

We reserve the right to update or modify these Terms at any time without prior notice.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old, OR you are using the website under parental supervision.

  • You are legally capable of entering into a binding agreement.

3. Products & Services

3.1 Product Descriptions

We strive to provide accurate images, descriptions, and colours. However:

  • Actual product colours may vary based on screen/device settings.

  • We do not guarantee 100% accuracy of all product information.

3.2 Pricing

All prices listed on the website are in INR unless mentioned otherwise.
We reserve the right to change pricing anytime without notice.

3.3 Product Availability

  • Some items may be available in limited quantities.

  • We may discontinue or modify any product at any time.

4. Orders & Payments

4.1 Placing an Order

By placing an order, you agree to provide correct:

  • Name

  • Address

  • Phone number

  • Email

  • Payment details

Incorrect information may delay or prevent delivery.

4.2 Order Acceptance

Your order is confirmed only after successful payment through Razorpay.
We may cancel your order if:

  • The product is out of stock

  • Payment is incomplete

  • The address is invalid

  • Fraudulent activity is suspected

4.3 Payment Gateway

We use Razorpay for secure payments.
We do not store or access your card/UPI/bank details.

5. Shipping & Delivery

Shipping time varies by location.
Once shipped, you will receive tracking details.

We are not responsible for delays caused by:

  • Courier partners

  • Weather conditions

  • Holidays/festive periods

  • Incorrect addresses

Full details are available in our Shipping Policy.

6. Return, Replacement & Refund

Returns, replacements, cancellations, and refunds are governed by our Refund & Cancellation Policy.

We follow a strict 48-hour reporting window for:

  • Damaged products

  • Wrong product delivered

  • Defects

Products must be unused and in original packaging.

7. User Responsibilities

You agree NOT to:

  • Use the website for illegal activities

  • Spread viruses, malware, or harmful code

  • Try to hack or access restricted pages

  • Copy, reproduce, or steal website content

  • Abuse our customer support or employees

  • Engage in fraudulent transactions

8. Intellectual Property Rights

All content on this website, including:

  • Images

  • Logos

  • Text

  • Graphics

  • Product photos

  • Design elements

is the property of [Your Store Name] and protected under copyright laws.

Copying, modifying, or distributing our content without permission is strictly prohibited.

9. Limitation of Liability

We are not liable for:

  • Losses due to misuse of products

  • Delays caused by courier companies

  • Issues caused by third-party services

  • Typographical errors

  • Technical problems beyond our control

Your use of the website is at your own risk.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their content, privacy policies, or actions.

11. Termination of Access

We reserve the right to:

  • Block users

  • Cancel orders

  • Suspend accounts

if any misuse or violation of terms is detected.

12. Governing Law

These Terms & Conditions are governed by Indian Law.
Any disputes will be handled in courts located in Mumbai Maharashtra.

13. Contact Information

For any queries regarding these Terms & Conditions, contact us at:

📧 Email: info@curtainsstudio.co.in
📞 Phone: +91 9320272429
📍 Address: shramik chsl, No 43/1705, off New Link Road, Shanti Nagar, D.N.Nagar, Andheri West, Mumbai, Maharashtra 400053